Experience Better Solutions for Today's Customers

From electronic payments to proactive alerts, interactive maps, mobile apps, and printed documents, we do customer experiences better than the rest.

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KUBRA Announces Technology Trends Powering Up Utilities in 2019

What will customer experience management solutions do for you?

Improve Customer Satisfaction

Exceed customer expectations by providing the timely information they need and the self-service tools they want.

Reduce Costs

Optimize operational efficiency and maximize collections with the latest payment technologies and communication channels.

Ensure Compliance

Make sure you’re complying with the ever-changing rules for data handling and communications.

Get to know our solutions

KUBRA Announces Technology Trends Powering Up Utilities in 2019

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Nicole Swan – Manager Operations, Revenue Control & SOX, PSE&G

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Jolene Burger – Senior Programmer Analyst, SMECO

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Jack Hierholzer – Analyst, Gulf Power

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Patty Torrez – Web Business Analyst, PNM

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Industries We Serve


Provide customers the information they need about outages, billing, and payments, as well as self-service tools for managing accounts and energy usage.


Manage billing and payments and communicate more effectively with policyholders. At the same time, give your agents the information they need with alerts and document retrieval tools.


Offer tools for managing payments and reporting issues in your area. Use alerts to keep citizens informed and digital document retrieval tools to keep employees up to date.

Recent Blog Posts

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KUBRA, the leading customer experience management solution provider, announced a new white paper covering top… Continue reading

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With this year’s iConnect taking place in the country music capital, there is so much… Continue reading

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With iConnect 2019 quickly approaching, it’s time to submit your registration and book your hotel.… Continue reading

Recent Tweets


KUBRA @KUBRAway // 32h

Our KUBRA team makes positive contributions to the environment on #EarthDay and every day. https://t.co/PVLCsNPyRt


KUBRA @KUBRAway // 36h

Celebrate #EarthDay by going paperless. Here's an infographic on how to drive your customers to process more paymen… twitter.com/i/web/status/1…


KUBRA @KUBRAway // 106h

#FunFactFriday Did you know that 60% of millennials prefer to make bill payments through a mobile app? Learn more a… twitter.com/i/web/status/1…